MySupport.org
offers an optimized and legally compliant solution for managing documents for explosion-protected products in accordance with the ATEX Directive 2014/34/EU and its national implementation. With MySupport.org digital platform, users can access all relevant documents at any time and ensure that their products are operated properly and safely.
Benefits
- Easy to use: access via QR code or NFC tag
- Long-term document storage: available for up to 10 years
- Ensures that no documents are lost
- Is accessible at any time and from anywhere
- Direct support function for quick clarification of technical questions
- User-friendly interface for uncomplicated viewing and downloading
Efficient document management for explosion-protected products
Product documentation and ATEX specifications
The ATEX Directive 2014/64/EU obliges manufacturers, importers and distributors to provide comprehensive documentation on explosion-protected devices.
- Declaration of conformity
- Technical specifications
- Test reports and factory test certificates
- Operating instructions
- Safety information
Simple. Safe. Traceable.
No more confusing folders and scattered documents: our digital solution makes ATEX documentation efficient, traceable and available at all times. Typical use cases:
- For audits: All documents readily available at all times
- When servicing: quick access to operating instructions
- In the warehouse or shipping: clearly identify devices and ensure traceability
Who is the solution for?
- Distributor or operator
- Quality and safety officer
- Auditors and inspectors
- Sales and customer service
How it works
- Scan the QR code or NFC tag on the product
- Create user account
- Access to all documents – view and download
- Contact support – to create a support ticket
Documents
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